Shipping Policy
8. Shipping Costs
8.1. All orders will have an associated shipping cost. For Europe and the rest of the world, orders may be subject to customs fees, depending on the destination country.
8.2. Price List:
- Portugal: 4,50€;
- Portugal Islands: 10€;
- Spain: 6,50€;
- Spain Islands: 10€;
- Europe: 15€;
- United States of America: 30€;
- Rest the World: 30€.
Shipping costs will be calculated at checkout. Please note that shipments to non-EU countries do not include customs costs/fees. Contact customer support if you have any questions.
9. Delivery
9.1. Without prejudice to the provisions of Section 5 regarding product availability, and unless extraordinary circumstances occur, we will attempt to deliver the order within an estimated timeframe of 2-3 business days for Portugal and Spain, and 3-8 business days for other European Union countries or other continents, after payment has been received.
9.2. Notwithstanding the previous clause, delays may occur due to reasons beyond our control. If delivery cannot be made on the expected date, we will inform you of the situation, and you may exercise your rights in accordance with applicable law.
9.3. Deliveries are made exclusively from Monday to Friday. Navywaii has partnered with MRW for shipments within Portugal and Spain. For deliveries to other European Union countries or other continents, shipments will be handled by CTT or MRW, depending on the destination.
9.4. All items are delivered in secure packaging. If you notice any external damage to the product’s packaging, you should report it to the carrier at the time of delivery and also note the damage on the delivery receipt. Additionally, you should contact our customer support at the following email: help@navywaii.com.
9.5. The delivery is considered completed once the delivery receipt is signed at the agreed address.